Guarantee terms
Last updated: November 2026
What counts
A participant or nominee who first came to you through our campaign signs a service agreement with you for ongoing supports; you confirm it with personal details removed. You decide who you sign; anyone you turn down doesn't count.
Targets by package
| Package | Target | Per participant |
|---|---|---|
| Starter | 2 in 30 days | A$1,800 |
| Growth | 3 in 45 days | A$1,700 |
| Scale | 4 in 60 days | A$1,600 |
If we're behind
We keep your campaign running at our cost, ad spend included, for up to 30 more days.
Refund
If we're still short after that, we refund the per-participant price for each agreement we missed, within 14 days.
Your side
Confirm your capacity (and tell us within 1 business day if it changes), attend or reschedule intake calls within 1 business day, mark outcomes in the shared pipeline within 2 business days, approve ads within 2 business days. If you fall behind, the guarantee isn't cancelled; the deadline moves by the same number of days.
Cancelling
Full refund before launch; after launch you can stop any time and we refund any unspent ad budget, and the guarantee ends on the cancellation date.
These terms are summarised from our service agreement, which you'll receive and sign before paying.